Neptune Play Casino Cookies Policy
This Cookies Policy explains how Neptune Play Casino uses cookies and similar technologies when you visit or use our website and related online services. It describes what these technologies do, why they are used, and the choices available to you.
Cookies help Neptune Play Casino provide a secure, reliable and convenient experience for customers in the United Kingdom. They may support account access, game functionality, website performance, preferences and relevant communications. This policy should be read alongside our other privacy and website terms. Neptune Play Casino is intended for customers aged 18 and over.
What Cookies Are
Cookies are small text files placed on your computer, smartphone, tablet or other internet-enabled device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Some cookies remain on your device for a defined period, while others are deleted when you close your browser.
Cookies can be set by the website you are visiting, known as first-party cookies, or by another service that provides functionality on the website, known as a third-party cookie. Similar technologies, including pixels, tags, local storage and software development tools, may also collect or store information in a way that performs a similar function to cookies. This policy applies to those technologies where relevant.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that Neptune Play Casino holds. We handle such information in accordance with applicable privacy practices.
Types of Cookies
Cookies are generally grouped according to their purpose and how long they remain active. A single cookie may serve more than one purpose, and the categories below are intended to make their functions easier to understand.
- Session cookies operate while your browser is open and are usually removed when the session ends.
- Persistent cookies remain on your device for a specified period or until you delete them.
- First-party cookies are placed by Neptune Play Casino or by services operating on its behalf.
- Third-party cookies are placed by external providers whose tools or content may be used on the website.
The types of cookies used may change as the website develops. Any change will be assessed in accordance with its purpose, the information involved and the available user choices.
Essential Cookies
Essential cookies are necessary for the website and its core services to operate. Without them, important features may not function correctly, and Neptune Play Casino may be unable to provide requested services securely or consistently.
These cookies may be used to support activities such as:
- Creating and maintaining a secure connection during your visit.
- Enabling account sign-in, authentication and session management.
- Protecting forms, pages and account functions from misuse.
- Remembering information needed to complete a transaction or other requested action.
- Directing website requests to suitable technical systems.
- Detecting unusual activity that could affect website security or availability.
Because these cookies are required for essential website functions, they may not be disabled through the website cookie preference tool. You can usually block them through your browser, but doing so may prevent access to account areas, games, payment features or other services.
Performance Cookies
Performance cookies collect information about how visitors use Neptune Play Casino. They help us understand which pages are visited, whether content loads correctly and where users may experience difficulties. The information is generally used in aggregated or pseudonymous form to improve the website rather than to identify individual customers directly.
Performance information may include the pages visited, the length of a visit, interactions with website features, error messages and general device or browser information. This allows Neptune Play Casino to assess navigation, monitor stability and identify opportunities to make the site clearer and more efficient.
Where consent is required for these cookies, they will be used only after you make the relevant choice through the cookie banner or preference centre. If you decline them, the website can still be used, although we may have less information available to diagnose technical or usability issues.
Functional Cookies
Functional cookies allow the website to remember choices you make and provide features that are more suited to your preferences. They can help reduce the need to enter the same information repeatedly and support a more consistent experience when you return to Neptune Play Casino.
Examples may include remembering language or display settings, retaining cookie preferences, preserving selected options during a visit and supporting certain interface features. These cookies are not generally required for the basic website to load, but disabling them may mean that some preferences are not saved or that certain features operate in a less personalised way.
Functional cookies do not give Neptune Play Casino permission to use your information for unrelated purposes. Their use remains connected to providing, maintaining or improving the features for which they are deployed.
Marketing Cookies
Marketing cookies may be used to understand browsing activity and help deliver advertising or promotional content that is more relevant to a visitor. They can also help measure the performance of campaigns, limit repeated advertisements and identify whether an advertisement has contributed to a visit or interaction.
These cookies may be placed by Neptune Play Casino or by selected advertising, analytics or campaign partners. Marketing technologies may process information such as device identifiers, browsing activity, approximate location derived from technical information and interactions with promotional content. The exact information collected depends on the service and the settings applied.
Marketing cookies are not essential to use the core casino website. Where consent is required, they will be activated only after you provide permission. You can refuse or withdraw permission through the cookie settings tool or by adjusting your browser settings. Opting out may not remove all advertising, but it can make advertisements less tailored to your interests.
Neptune Play Casino does not use cookies to bypass responsible gambling controls or to encourage activity that is inconsistent with a customer's chosen restrictions. Marketing activity remains subject to applicable internal controls and preferences.
Managing Cookies
You can manage optional cookies through the cookie banner, preference centre or settings function made available on the website. Depending on the tool, you may be able to accept all cookies, reject optional cookies or select individual categories. Your choice may be stored in a preference cookie so that you are not asked to make the same selection on every visit.
You can also control cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a notification before a cookie is placed. The relevant steps vary by browser, operating system and device, so you should consult the provider's instructions for current guidance.
Removing or blocking cookies may affect website performance. Essential account, security and transaction functions may stop working, and saved preferences may be lost. If you use more than one browser or device, cookie choices may need to be managed separately on each one.
For questions about this policy or the way cookies are used by Neptune Play Casino, you can contact our support team at [email protected]. Please avoid sending passwords, payment details or other unnecessary confidential information in a general enquiry.
Third-Party Cookies
Some features may be supplied by third parties, such as security services, payment-related tools, analytics providers, customer support functions, content delivery systems or advertising platforms. These providers may place their own cookies or use similar technologies to deliver their services, maintain security, measure performance or comply with their contractual obligations.
Third-party cookies are governed by the relevant provider's own privacy information and cookie practices. Neptune Play Casino does not control every aspect of a third party's technology or the way that provider processes information. We review the services used on the website with the aim of ensuring that they are appropriate for their intended function.
External links may take you to websites that are not operated by Neptune Play Casino. Once you leave our website, the cookies and privacy practices of the external website will apply. You should review its information before providing personal details or accepting optional technologies.
Policy Updates
Neptune Play Casino may update this Cookies Policy when our website, technology, services or legal and compliance requirements change. Updates may also be made to clarify existing information or reflect changes in the providers that support the website.
When an update is made, the revised version will be made available on the relevant website page. If a change materially affects the way optional cookies are used, we may provide additional information or request a new cookie choice where appropriate. The date or version shown with the published policy will indicate when it was last reviewed.
We recommend checking this page periodically so that you remain informed about the cookies and similar technologies used by Neptune Play Casino. Your continued use of the website after an update does not override any cookie choices that you have made through the available preference tools.
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