Neptune Play Casino Cookies Policy
This Cookies Policy explains how Neptune Play Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes for which these technologies are used, the choices available to you, and how they may affect your experience.
This policy should be read together with our other website terms and privacy information. Neptune Play Casino is intended for people aged 18 and over. If you have questions about this policy or need assistance with your cookie preferences, contact support@neptune-play-casino.uk.
What Cookies Are
Cookies are small text files placed on your computer, phone, tablet, or other internet-connected device when you visit a website. They allow a website to recognise a device, remember certain information, and support functions that may not work correctly without them.
Some cookies are placed directly by Neptune Play Casino. Others may be placed by service providers that perform functions on our behalf, such as website analytics, security, payment support, or advertising measurement. Similar technologies, including pixels, tags, software development kits, and local storage, may operate in a comparable way.
Cookies can be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The duration of a cookie depends on its purpose and the settings applied to it.
Types of Cookies
Neptune Play Casino may use the following categories of cookies and similar technologies:
- Essential cookies, which support core website operation, security, account access, and transaction-related functions.
- Performance cookies, which help us understand how visitors use the website and identify technical or usability improvements.
- Functional cookies, which remember choices and settings to provide a more convenient and personalised experience.
- Marketing cookies, which may help measure advertising activity or present content that is more relevant to your interests.
The categories are intended to explain the main purpose of each technology. A single cookie may support more than one activity, and the precise technologies used may change as the website and its services develop.
Essential Cookies
Essential cookies are necessary for the basic operation, security, and reliability of the Neptune Play Casino website. They may enable you to move between pages, sign in to an account, maintain a secure session, use account features, and complete processes that you have requested.
These cookies may also help us:
- Protect accounts, forms, and services against suspicious activity.
- Maintain appropriate security controls during a browsing session.
- Remember information needed to keep a requested service functioning.
- Distribute website traffic and support stable technical performance.
- Record cookie consent choices where a consent management tool is used.
Essential cookies generally cannot be disabled through the website cookie preference tool because doing so may prevent parts of the website from working. You can usually block them through browser settings, but this may affect access, account functions, gameplay-related features, or other requested services.
Performance Cookies
Performance cookies collect information about how visitors use the website. They may record which pages are visited, how users move through the site, whether pages load successfully, and whether an error occurs. This information is generally used in an aggregated or structured form to help improve performance and usability.
For example, performance information may help Neptune Play Casino identify pages that are difficult to navigate, understand which features are used most often, or detect technical issues affecting particular devices and browsers. These cookies are not intended to provide the core functions of an account or to determine the outcome of any game.
Where consent is required, performance cookies will be used in accordance with the choices you make through the cookie banner or preference centre. If you decline them, the website should remain available, although we may have less information about how it is being used and where improvements are needed.
Functional Cookies
Functional cookies allow the website to remember choices you make and provide features that are more convenient. Depending on the services available, they may remember preferences such as language, display settings, region, or parts of a form that you have chosen to complete.
These technologies can reduce the need to repeat the same selections during a visit. They may also support accessibility preferences, session continuity, and presentation of content in a way that is more suitable for your device.
Functional cookies are not always essential to the operation of the website. If you do not allow them, certain preferences may not be retained and you may need to make the same selections again. Some website features may also appear less personalised.
Marketing Cookies
Marketing cookies and similar technologies may be used to understand the effectiveness of promotional activity, measure visits generated by advertising, limit repeated advertisements, or help deliver content that may be more relevant to your interests. They may be placed by Neptune Play Casino or by selected third-party advertising and measurement providers.
Marketing technologies may collect information about your browser, device, pages visited, links followed, and interactions with promotional content. Depending on the technology and the settings applied, information may be associated with a browser or device rather than directly identifying you by name.
Neptune Play Casino will request consent for marketing cookies where this is required. You can refuse or withdraw consent using the cookie preference tool or your browser controls. Refusing marketing cookies does not necessarily stop all advertising, but it may make advertising less tailored and may prevent us from accurately measuring promotional campaigns.
Marketing cookies are not used to alter the fairness, rules, or results of casino games. Advertising and promotional activity remains subject to applicable account, age, and responsible participation controls.
Managing Cookies
When you first visit the Neptune Play Casino website, a cookie notice or preference tool may allow you to accept, reject, or customise non-essential cookies. Your choices may be saved so that they do not need to be repeated on every page.
You can manage cookies in several ways:
- Use the settings available in the website cookie banner or preference centre.
- Adjust your browser settings to block, delete, or restrict cookies.
- Set your browser to notify you when a website attempts to place a cookie.
- Use device controls that limit tracking or storage technologies.
Browser controls differ between products and devices. Information about managing cookies is normally available in the help or privacy section of your browser provider's website. Deleting cookies may remove saved preferences, end active sessions, or require you to repeat certain settings.
If you use more than one browser or device, you may need to set your preferences separately on each one. Cookie choices may also need to be renewed if cookies are deleted, if the website changes its consent system, or if you access the website in a different browsing environment.
Third-Party Cookies
Some cookies may be set by third parties that provide services connected with the website. These providers may support functions such as security, hosting, analytics, customer assistance, payment processing, fraud prevention, or campaign measurement.
Third parties may process information in accordance with their own privacy notices and contractual arrangements with Neptune Play Casino. Their technologies may have different retention periods and may be controlled through their own tools as well as through our cookie preference options.
We do not control every aspect of a third party's technology or website. You should review the relevant third-party information before using their services or changing their settings. Where a third-party service is necessary for a feature you request, blocking its cookies or similar technologies may limit that feature.
Third-party content, links, and services may also be updated over time. As a result, the providers used on the website may change. We aim to keep the information presented through our cookie controls and related notices reasonably current.
Policy Updates
Neptune Play Casino may update this Cookies Policy when our website, technologies, services, or operational practices change. We may also revise it to improve clarity or reflect changes in relevant guidance and requirements.
The updated version will be published on this page with a revised date where appropriate. If a change materially affects the way non-essential cookies are used, we may provide an updated notice or ask you to review your preferences again.
You should check this page from time to time so that you remain aware of how cookies and similar technologies are used. Your continued use of the website after an update does not override any consent choice that the website is required to obtain. Where consent is needed, you will be given an appropriate opportunity to make or change your selection.
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